• Some of the titles have a circle with the word YES in the upper left corner of the graphic. What does this icon mean?

  The graphic is a result of many users recommending that title. When title receives many yes votes, its cover will be decorated with a seal. There are three possible seals:

  • A seal outlined in red with a green checkmark indicates many yes votes from the overall community.
  • A blue outlined seal with an orange checkmark indicates many yes votes from within the user's organization's community.
  • A title that has received many yes votes from both communities will receive both seals.

  For more information visit the Recommending Titles section on the help page.

• I have a lot of titles in my Default Personal Folder. Is there a way to organize it?

  Yes. User-defined folders can be created and titles can easily be moved around within them. See the Personal Folders help section for more details.

• What does 'Archive' mean?

  'Archive' indicates that the title is dated and newer content may be available. An archive title is not removed from the site and remains fully accessible since it may contain information a user needs.

  Criteria used to determine archive status include:

  • Covers an old version of software
  • The copyright date
  • Newer edition of the same title available on the site
  • A topic which has become irrelevant (e.g., Y2K)

  Bookshelves are not affected by archiving.

• All I see is your logo and a message that I need to enable cookies. How do I do this?

  Refer to the Cookies in IE or Cookies in Netscape help sections.

• I've enabled cookies and I still see that logo. Have I done something wrong?

  Microsoft's Internet Explorer 6 has an option to make sites that you've placed in your Favorites folder available offline. Since the Books24x7 service is currently available for online browsing only, we cannot make our content available offline.

  • Click Tools, then Synchronize. Make sure that there are no references to any Books24x7 sites there. If there are, click on the site once and then click Properties. Uncheck the Make Available Offline button, then click OK.

• I'm not finding the search results I think I ought to. What are some suggestions?

  When using the Books24x7 search engine (or most others, for that matter), there are a few basic guidelines to follow:

  • Start as generally as possible; you can always narrow your search by adding terms and choosing to search 'Current List'.

  • Be aware of Boolean terms like AND, OR and NEAR; if you try and use these as part of your search text it may be misinterpreted and unnecessarily narrow down your search. There are some good examples of how to best incorporate Boolean expressions on our site.

• The author refers to code samples on the CD in the back of the book. How can I get them?

  Books24x7 is working with our publishing partners to make the content of companion CD's available on our service. We select content from the CD's that have unambiguous rights and truly add value to the content. Extra chapters, downloadable code examples, sample files and extra test prep questions are examples of content we will make available. We will not provide test prep engines, trial versions of software or other third party files where the rights are unclear.

  If a title has CD content available, a link to the content will be in the Table of Contents, as well as in appropriate chapters. Also, a direct link to any companion websites is available via the Companion Website tool for applicable titles.

If you have questions regarding this FAQ please click on the support link above.